1505
Improving Cross-Cultural Communication Among Allergy/Immunology Providers and Patients
Friday, March 3, 2017: 12:45 PM-2:00 PM
Georgia World Congress Center, Building B, Level 2, Room B203
1.25 CME/CE
Workshop
Primary Moderators:
Andrea J. Apter , MD MA MSc FAAAAI
Princess U. Ogbogu , MD FAAAAI

Learning Objectives:
  1. Identify barriers to effective cross-cultural communication
  2. Describe forms of non-biomedical based illness representation
  3. Describe methods that can be used to improve communication with patients of varied backgrounds
Full participation in this session and completion of pre- and post-annual meeting assessments will qualify participants for MOC Part II Credit from the American Board of Allergy and Immunology.
12:45 PM
Overview and Pre-Test
Why is Cross-Cultural Communication Important?
Barriers to Cross-Cultural Communication
12:55 PM
Breakout Sessions (Attendees will rotate between all three stations):
Talking with Patients: Getting Your Message Across to Those with Low Health Literacy Skills and/or English As a Second Language
Adrian Casillas, MD FAAAAI
Illness Representation: Non-Biomedical Views of Symptoms, Disease and Treatment
Gregory M. Metz, MD FAAAAI
Delivering Patient-Centered Care to Patients of Varied Cultural Backgrounds
Maureen George, PhD RN AE-C
1:40 PM
Conclusion and Post-Test
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