Improving Cross-Cultural Communication Among Allergy/Immunology Providers and Patients
Allergy Office Practice
Friday, March 2, 2018: 10:00 AM-12:30 PM
Hyatt, Convention Level, Plaza F
2.50 CME/CE
Primary Moderators:
Princess U. Ogbogu, MD FAAAAI
Andrea J. Apter, MD MA MSc FAAAAI

Learning Objectives:
  1. Identify barriers to effective cross-cultural communication
  2. Describe forms of non-biomedical based illness representation
  3. Describe methods that can be used to improve communication with patients of varied backgrounds and methods to reduce the impact of implicit bias in the provider-patient relationship
The ABAI will accept completion of this session for the self-assessment requirement of MOC Part II.
10:00 AM
10:05 AM
Talking with Patients: Getting Your Message Across to Those with Low Health Literacy Skills and/or English as a Second Language
Lenora Mendoza Noroski, MD
10:15 AM
Illness Representation: Non-Biomedical Views of Symptoms, Disease and Treatment
Gregory M. Metz, MD FAAAAI
10:25 AM
Implicit Bias: What Is It and How Do We Combat It?
Quinn Capers, MD
10:35 AM
Delivering Patient-Centered Care to Patients of Varied Cultural Backgrounds
Maureen George, PhD RN AE-C
  • MOC_PDF handout_George.pdf (415.8 kB)
  • 10:45 AM
    Small Group Discussions
    12:05 PM
    Applying What You Learned: Case Discussion, Question and Answer, and Post-Test
    The ABAI will accept….
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